Terms of use

1. Subject

These terms of use ("Terms") regulate the relations between "VALIVAL" OOD, a company registered under the Commercial Law of the Republic of Bulgaria with EIK 201626112 and registered office at the address 85 Knyaz Alexander Batenberg str., Stara Zagora, Stara Zagora, 6000, Bulgaria (hereinafter referred to as "Supplier "), on the one hand, and any person (hereinafter referred to as the "User") who makes a service reservation or service inquiry through the valival.com website (hereinafter referred to as the "Website"), and collectively referred to as the "Parties" .The parties agree that their relationship is governed exclusively by these Terms.The Terms are subject to change and in this connection the applicable Terms are those in effect at the time of submission of a request through the Website. 

2. Behavior of Users

Users of the Website understand that the information, data, posted opinions and comments, text, software, music, sound, photos or any other materials (collectively hereinafter "Content") that they make publicly available or transmit confidentially through the use of the Website , are the sole responsibility of the User who generates this Content.

By using the Website, the User may encounter Content that is offensive, indecent or unacceptable in nature. Under no circumstances shall the Provider be liable for any Content created by Users, including for errors and omissions therein and/or for any damages and losses of any nature resulting from use of the Content displayed, posted, sent or otherwise transmitted through the Website.

User agrees NOT to use the Website to:

  • formulate, post or otherwise transmit Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, defamatory, infringing on the privacy of third parties, or racially, ethnically or otherwise objectionable reasons;
  • create advertising content of goods and services outside the Website, as well as publish Internet addresses pointing to pages and services outside the Website, except where this is expressly stated as permitted.
  • impersonates a person or group of people, including, but not limited to: a representative of the Supplier, a representative of a manufacturer, etc., as well as otherwise misrepresenting his identity;
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of Content transmitted through the Website;
  • formulate, send, publish or otherwise transmit Content that you are not entitled to transmit by law or as a result of other contractual or confidential relationships (such as inside information, confidential information or information about someone's property obtained as a result of an employment relationship, or which is subject to non-disclosure agreements);
  • frame, post, post or otherwise transmit Content that infringes any patent, commercial, copyright or other proprietary right of any party;
  • formulate, send, post or otherwise transmit unauthorized advertising materials, unsolicited commercial communications (spam), "chain letters", redirected alias subdomains, "pyramid schemes" or other forms of customer solicitation;
  • formulate, post, post or otherwise transmit any material containing computer viruses or other computer code, files or programs designed to interrupt, disrupt or limit the operation of computer software, hardware or telecommunications equipment;
  • disrupt the normal operation of other users of the Website;
  • interfere with the provision of the Website's services or disrupt the operation of servers or networks connected to the Services, disobey the requirements, procedures, policy or regulations of the networks connected to the Website;
  • intentionally or unintentionally violate local, national or international laws;
  • stalk or otherwise harass another User;
  • to unlawfully collect and use personal information about other Users.

The Provider reserves the right to restrict and/or deny access to the Website to Users who once or systematically violate the requirements listed above.

The provider reserves the right to edit and remove information provided by the user in violation of the requirements listed above.

3. Copyright and related restrictions

The Provider gives the right to the Users to use all services provided through the Website only for personal needs with non-commercial purpose, provided that the copyrights of the Provider or of third parties related directly or indirectly to the materials of the Website are not violated. The materials on the Website may not be modified in any way, nor may they be copied, publicly distributed or given away for any public or commercial purpose. The use of materials published on the Website in other websites is prohibited.

The materials on this Website are protected by copyright law and any unauthorized use may constitute copyright infringement.

The Provider reserves the right to assign the rights to publish materials and any parts of the information on the Website to third parties, subject to an additional contract, regulating the rights and obligations in writing between the Provider and the person publishing the information.

4. References from and to the Website

Website owners and off-Website pages are permitted to link to any HTML page on the Website under the following conditions:

  • the link may point to the given page, but not copy its content, copying of text material from the page to which the link points is allowed, up to 10 words in length;
  • must not open the page from the Website in frames and supplement or change the information from the page in any way. Including adding information before, after and/or around the Website page is prohibited;
  • must not state explicitly or implicitly that the Website recommends it and/or its products and services;
  • must not give false or misleading information about the products and/or services of the Website.

By creating a link to the Website, the website owner declares that he accepts these Terms, even if he does not use the services of the Website.

The owners of websites and pages outside the Website are not allowed to create links to images, multimedia samples, etc. content, but only to the HTML pages providing that content.

Links provided on the Website to other websites owned by third parties are published solely for the convenience of users. By using such a link, users are not using a service provided by the Website and after using the link, these Terms become invalid. The provider does not control these linked websites and assumes no responsibility for any of them and/or their content. Thus, the Provider in no way endorses or recommends these websites, nor the information published on them. Visiting, and all risks associated with, such website is entirely the responsibility of the User.

5. Information about supervisory authorities

Commission for the Protection of Personal Data
Address: Sofia, "Prof. Tsvetan Lazarov" No. 2
Tel.: 02/91-53-515; 02/91-53-519
Fax: 02/91-53-525
E-mail mail: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg

Committee for the Protection of Citizens
Director: Mr. Cofia, "Claveykov" square №4A, floors 3, 4 and 6,
Phone: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website:  www.kzp.bg

Commission for the Protection of the Constituency
Director: Mr. Cofia, former "Bitosha" №18
Phone: 02 / 935 61 13
Fax: 02 / 980 73 15
Hotline: 0700 111 22
Website:  www.cpc.bg

6. Governing Law and Disputes

These Terms of Sale are subject to Bulgarian legislation.

All disputes between the parties shall be resolved in a spirit of understanding and goodwill. In the event that no agreement is reached, all unresolved disputes arising out of or relating to the contract between the parties, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, shall be resolved by a court of competent jurisdiction. determined according to the provisions of the Civil Procedure Code.

The user is informed of the possibility to resort in case of a dispute to a conciliation commission under the CPA, a mediation procedure, the EU online dispute resolution or another alternative dispute resolution method.

7. Others

The Provider does not guarantee the accuracy, completeness, truthfulness or nature of content sent and distributed through the Website. The Provider also does not guarantee that the materials or services on this Website are appropriate or available outside of Bulgaria and, accordingly, access to them from territories where their content is illegal is not permitted.

The supplier has the right to change the technology and design of the goods provided without prior notice.

Given the international nature of the Internet and that the Website is connected to this network, the Provider cannot guarantee that the flow of information to and from the Website will not be monitored and recorded by third parties.

Use of the Website by persons under the age of 18 is prohibited.

8.  Amendment and completeness of the Terms

These Terms consist of all the clauses that make them up. The failure to refer to any of these clauses shall not constitute a waiver of these Terms. In case of invalidity of one of the clauses, this does not result in the invalidity of the remaining clauses.

These Terms may be updated at any time without special notice to Users. The Provider is not responsible if the User has not read the latest version of these Terms.

When using the services of the Website, the User undertakes to comply with these Terms, as well as all other conditions set by the legislation of the Republic of Bulgaria and international legislation, even if they are not mentioned in these Terms.

9.  Data for correspondence with the Supplier

85 Knyaz Alexander Batenberg str., Stara Zagora, Stara Zagora, 6000, Bulgaria
El. mail: hello@valival.com
Phone: +359 877 504 623

Last update of the Terms: 26.11.2020.